Privacy Policy

Who we are

Axelerist Inc. (“Axelerist,” “we,” “us”) operates axelerist.com. We provide equipment sourcing, rental, logistics and support for clinical trials. Our address is 2651 Strang Blvd., Suite 130, Yorktown Heights, NY 10598, United States. You can reach us at info@axelerist.com or +1 (914) 253-8840.

What we collect

• Information you send us. Our contact, quote and footer forms ask for your name, email address and company. Depending on the form, they may also ask for your address, delivery country, trial timeline or duration, the equipment you need, whether you want to rent or buy, and any details you choose to add.
• Usage information. With your consent, Google Analytics collects information about how you use the site, such as pages viewed, approximate location, device and browser type, and how you arrived.
• Security information. Our security tools record IP addresses and request details to block attacks and spam.

How we use it

We use your information to answer inquiries, prepare quotes, provide and support our services, keep the site secure, and understand how the site is used so we can improve it. We do not sell your personal information, and we do not use it for cross-site advertising.

Legal bases (visitors in the EEA and UK)

We process form submissions to respond to your request or take steps toward a contract, and for our legitimate interest in running our business. We use analytics cookies only with your consent. We process security data for our legitimate interest in protecting the site.

Cookies

When you first visit, a banner lets you accept, decline or customize cookies, and records your choice. Strictly necessary cookies keep the site and forms working. Google Analytics cookies (_ga and _ga_*) are set only if you accept analytics cookies; until then, Google Consent Mode keeps analytics storage switched off. You can change your choice at any time through the cookie settings link on the site.

Who we share it with

We share personal information only with service providers that help us run the site and our business:

• Google, for analytics (Google Analytics) and spam protection (reCAPTCHA). Google’s Privacy Policy and Terms of Service apply to reCAPTCHA.
• Our email delivery provider, which sends form submissions to our team.
• Our website hosting provider.
• Salesforce, which hosts our customer portal; the portal has its own login and terms.

We may also disclose information if the law requires it, to protect our rights, or as part of a merger or acquisition.

How long we keep it

We keep form submissions only as long as needed to handle your request, and we delete them at the end of each year. Analytics data is kept for the period set in our Google Analytics account.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, to receive a copy of it, and to withdraw consent at any time. Visitors in the EEA and UK can also complain to their local data protection authority. California residents can ask what personal information we hold and request its deletion or correction; we do not sell or share it for cross-context behavioral advertising. To make a request, email info@axelerist.com.

International transfers

We are based in the United States, and our service providers may process data in other countries. Where required, we rely on appropriate safeguards, such as standard contractual clauses, for these transfers.

Security

We use reasonable technical and organizational measures, including a firewall and encrypted (HTTPS) connections, to protect your information. No system is completely secure.

Children

This site is meant for businesses and is not directed to children under 16. We do not knowingly collect their information.

Links to other sites

Our site links to other websites, such as LinkedIn, which have their own privacy policies.

Changes to this policy

We may update this policy from time to time. The “Last updated” date shows when it last changed.

Contact us

Questions or requests: info@axelerist.com, +1 (914) 253-8840, or 2651 Strang Blvd., Suite 130, Yorktown Heights, NY 10598, United States.